I constructed a questionnaire and uploaded it a Public house website who kindly agreed to take part in this research and the form to be accessed by its visitors.
For a closely watched period over two weeks, a full 300 ml soap dispenser was placed in each male and female toilets ready the business opening on 11:00 on Monday morning. A vertical measurement was taken from the counter surface to the liquid level. Each day this was refilled to 110mm. Throughout the day on the hour these were checked for usage.
During the same two weeks period, a new standard toilet roll was placed in each male and female toilet. At the end of each day a record of the number used was recorded to the value of the closest ¼ roll.
The hours of 9 pm – 3 am Friday and Saturday were pre-established as the bars busy period. Between these hours on the hour a head count was taken of customers.
The questionnaire required visitor to answer the following questions:
1. Gender
2. Date
3. Time of arrival
4. Time of departure
5. Duration
6. Drinks consumed in each hour
7. Toilet visits: Time spent (mins) in each hour
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